CVS Caremark RX Review
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CVS CAremark Consumer Complaint UPDATE
I am updating my review from yesterday (11/19/14), and since not many people are apt to writing good reviews, I'd thought I'd post. Unfortunately, my resolution seemed to come only AFTER bad mouthing the company through social media- in which case I received a response to talk to a manager. In the end, they are offering me a free week supply to hold over until my meds arrive in the mail. My doctor's office had a lot to do with this, as they were only going to give me a 4 day supply at first, which I'd have to pay! With my company rep, myself and my dr's office fighting with them, they eventually took the copay cost off my invoice. I am surely happy for that, but this headache is NOT worth going through again! I am still anxiously waiting to hear WHY this (as they put it) "fell through the cracks". imagine if this was a baby who'd medicine was on hold? I can fend for myself, but this company needs to step up the integrity and compassion, learn to be true to their word and not let things "slip through the cracks". One day they will, and someone's poor relative will be reviewing on here because someone died at the fault of this company. My advice is to keep fighting and make sure you receive the service you pay for- contact the member services dept!1-866-526-4075
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